Increase revenue across your frontline teams
We identify what your top performers do differently, then put the right routines in place to make those behaviours the team standard.
Clients have improved revenue outcomes by 11%+ within 6 months. These have included sales, average transaction value, customer retention, enrolments, donations and memberships. Employee engagement has also improved.
Our approach is grounded in behavioural science. We’ve refined it since 1997 through work with 70+ organisations.
We work online with clients anywhere. Here’s what clients have achieved:
“Sales revenue more than doubled in 2 months.”
Bryan Yianakis, Director of Sales & Service, AAPT
“We’ve increased our sales by 30% to 40%.”
Liston Peilua, Head of Sales & Service, Financial Services Company
“Within 4 months, fundraising revenue doubled across all channels.”
Devina Liddelow, Contact Centre Channel Manager, World Vision
“Sales increased by 20%.”
Simon Whyte, Managing Director, SKF New Zealand
“Sales conversion increased by 25%.”
Susy Goldner, Global Guest Contact Centre Manager, Virgin Australia
“We now have the highest enrolment rate in Auckland Online’s history.”
Grace Shariff, Team Leader, Auckland Online - Student Experience Centre, University of Auckland
“We've had our best years on record in terms of membership sales.”
Trevor Pilkington, General Manager - Centre Network, New Zealand Automobile Association
“Items per sale increased by 18%.”
Craig Robertson, General Manager Operations, Noel Leeming Group
What would you like to do next?
See how our approach works — and how we identify what your top performers do differently and make those behaviours the team standard.
See what clients have achieved — revenue and performance improvements across industries and KPIs.
Learn about Brava — our experience, and the behavioural science behind our approach.
Book a call — to discuss the KPIs you want to improve, whether our approach is the right fit, and the performance improvement your teams could achieve.